Promotion Terms and Conditions

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Sydney Time (AEDT).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com.au. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

$50 Off first-time subscribers

This offer is valid for first-time email subscribers only. A $50 discount will be applied to your next order placed at Castlery (www.castlery.com.au), where the correct promotional code is entered at checkout and where the minimum order value is $500. This offer does not apply to separate orders whose cumulative value is $500 or more. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This offer is single use only and must be used in a single checkout process. The offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Launch Special 10% Off + Free Gifts

This promotional offer applies to all Castlery visitors who have the promotional code. A 10% discount and one (1) corresponding free gift (“Offer”) will be applied to your order at Castlery (www.castlery.com.au) when placed from 29 July 2017 at 00:00am (AEDT) to 13 August 2017 at 23:59pm (AEDT), where the correct promotional code is entered at checkout and where the minimum spend amount is reached excluding shipping costs (“Spend Amount”). The Spend Amount brackets are as follows and shipping costs are not included in the total spend values (“Spend Tier”); Tier 1: spend between $300 and $999.99 and receive a discount of 10% off and a free gift (Throw pillow, 44cmx44cm worth $39); Tier 2: spend between $1,000 and $2,499.99 and receive a discount of 10% off and a free gift (Alory Pouf worth $69); Tier 3: spend over $2,500 and receive a discount of 10% off and a free gift (Calvin Floor Lamp worth $179). This offer must be used in a single checkout process. All free gifts are subject to availability while stocks last, non-transferable and there are no cash alternatives. Unless otherwise stated, the Promotion is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. This offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional offer and may at its sole discretion cancel orders or refuse to fulfil orders. In the event that you change or cancel your order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel your order after the Promotion Period, the Offer given to you under this Promotion will be voided. The 7-day Price protection policy is not applicable for this Promotion. Castlery reserves the right to update or withdraw the Offer at any time without notice. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Free Shipping on All Orders

This promotional offer applies to all visitors of Castlery (www.castlery.com.au). Free shipping will be applied automatically at checkout, when placed from 13 June 2017 at 00:00am (AEDT) to 9 October 2017 at 23:59pm (AEDT) and no minimum spend required. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Flash Sale 10% Off

This promotional offer applies to all Castlery visitors who have the promotional code. A 10% discount will be applied to your order at Castlery (www.castlery.com.au) when placed from 10 October 2017 at 00:00am (AEDT) to 15 October 2017 at 23:59pm (AEDT), where the correct promotional code is entered at checkout and no minimum spend required. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This must be used in a single checkout process. Unless otherwise stated, the Promotion is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. This offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. The 7-day Price protection policy is not applicable for this Promotion. Castlery reserves the right to update or withdraw the Offer at any time without notice. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

The 4th Anniversary Storewide Promotion

The 4th Anniversary Storewide Promotion (“Promotion”) is available for online or offline purchases from 16 October 2017 at 21:00pm (AEDT) to 6 November 2017 at 23:59pm (AEDT) (“Promotion Period”). Unless otherwise stated, the Promotion is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. This promotional offer is non-transferable and non-exchangeable for cash or credits. The Promotion excludes past purchases. The $100, $250, $500 or $1,000 promotional offer (“Offer”) will be redeemed automatically at a single check out, where the minimum spend amount is reached excluding shipping costs (“Spend Amount”). The Spend Amount brackets are as follows and shipping costs are not included in the total spend values (“Spend Tier”); Tier 1: spend between $1,000 and $1,999.99 and receive a discount of $100 off; Tier 2: spend between $2,000 and $3,499.99 and receive a discount of $250 off; Tier 3: spend between $3,500 and $4,999.99 and receive a discount of $500 off; Tier 4: spend over $5,000 and receive a discount of $1,000 off. Castlery reserves the right to verify the validity of the promotional offer and may at its sole discretion cancel orders or refuse to fulfil orders. In the event that you change or cancel your order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel your order after the Promotion Period, the Offer given to you under this Promotion will be voided. The 7-day Price protection policy is not applicable for this Promotion. Castlery reserves the right to update or withdraw the Offer at any time without notice. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

The 4th Anniversary Storewide Promotion - Extended

The 4th Anniversary Storewide Promotion (“Promotion”) is available for online or offline purchases from 7 November 2017 at 00:00am (AEDT) to 12 November 2017 at 23:59pm (AEDT) (“Promotion Period”). Unless otherwise stated, the Promotion is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. This promotional offer is non-transferable and non-exchangeable for cash or credits. The Promotion excludes past purchases. The $100, $250, $500 or $1,000 promotional offer (“Offer”) will be redeemed automatically at a single check out, where the minimum spend amount is reached excluding shipping costs (“Spend Amount”). The Spend Amount brackets are as follows and shipping costs are not included in the total spend values (“Spend Tier”); Tier 1: spend between $1,000 and $1,999.99 and receive a discount of $100 off; Tier 2: spend between $2,000 and $3,499.99 and receive a discount of $250 off; Tier 3: spend between $3,500 and $4,999.99 and receive a discount of $500 off; Tier 4: spend over $5,000 and receive a discount of $1,000 off. Castlery reserves the right to verify the validity of the promotional offer and may at its sole discretion cancel orders or refuse to fulfil orders. In the event that you change or cancel your order during the Promotion Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Promotion. In the event that you change or cancel your order after the Promotion Period, the Offer given to you under this Promotion will be voided. The 7-day Price protection policy is not applicable for this Promotion. Castlery reserves the right to update or withdraw the Offer at any time without notice. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Hottest Sale Of The Year: Up to 30% Off

The Holiday Sale: Up to 30% Off ("Offer") is available for online or in-store purchases from 13 November 2017 at 6:00pm (AEDT) to 3 January 2018 at 23:59pm (AEDT) ("Promotion Period"). Offer valid on in-stock items only and cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions. Offer applies to products that are on sale page (castlery.com.au/sale). This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Free Shipping on Any Orders

This promotional offer is available for online or in-store purchases from 13 November 2017 at 06:00pm (AEDT) to 31 January 2018 at 23:59pm (AEDT). Offer applied automatically at checkout and no minimum spend required. This promotional offer does not apply to ex- display and clearance items in store. This offer may be used in conjunction with any other coupons, discounts, offers, or promotions. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

In Time for Christmas (Pre-Christmas Delivery)

Pre-Christmas Delivery is available for online or in-store purchases from 13 November 2017 at 06:00pm (AEDT) to 10 December 2017 at 23:59pm (AEDT). Pre-Christmas Delivery orders are expected to be delivered to your house by December 24 2017. The offer applies to products that are on Pre-Christmas Delivery page (castlery.com.au/in-time-for-christmas), products that have a Pre-Christmas Delivery badge and are in stock at the time of checkout completion. You will be eligible for products that can be delivered before Christmas when you place an order on a Pre-Christmas Delivery product during the promotional period. This offer may be used in conjunction with any other coupons, discounts, offers, or promotions. The delivery dates are guidelines and not guarantees of Pre-Christmas Delivery. Please note that external factors to castlery.com.au such as poor weather or disruptions in our supply network may cause delays to your order. Courier holiday restrictions may apply to all Pre-Christmas Delivery orders placed on castlery.com.au. For further questions about delivery, contact Castlery support at 1800 000 868. Refusal of a delivery date may also result in your order being delayed until after Christmas. Castlery reserves the right to cut the offer period short at its sole discretion and to verify the validity of the offer and may at its sole discretion cancel orders or refuse to fulfil orders. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

New Year, New Look. Extra 10% Off

This promotional offer applies to all Castlery visitors who have the promotional code. A 10% discount will be applied to your order at Castlery (www.castlery.com.au) when placed from 4 January 2018 at 00:00am (AEDT) to 31 January 2018 at 23:59pm (AEDT), where the correct promotional code is entered at checkout and where the minimum order value is $500. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This must be used in a single checkout process. Unless otherwise stated, the Promotion is not available in conjunction with any other discount codes, display items or clearance items. This offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. The 7-day Price protection policy is not applicable for this Promotion. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Summer Saver - Buy More Save More

This promotional offer applies to all Castlery visitors who have the promotional code. A discount will be applied to your order at Castlery (www.castlery.com.au) when placed from 1 February 2018 at 00:00am (AEDT) to 28 February 2018 at 23:59pm (AEDT), where the correct promotional code is entered at checkout. Value of discount is subject to your cart value; $50 off $500, $110 off $1000 or $180 off $1500 is offered. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This must be used in a single checkout process. Unless otherwise stated, the promotion is not available in conjunction with any other discount codes, display items or clearance items. This offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. The 7-day Price protection policy is not applicable for this Promotion. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Warehouse Sale: Up to 40% Off

The Warehouse Sale: Up to 40% Off ("Offer") is available for online or in-store purchases from 16 February at 0:00pm (AEDT) until stocks last ("Promotion Period"). Offer valid on in-stock items only and cannot be applied to prior purchases. Offer valid on select items only. This offer cannot be used in conjunction with any other offer unless stated. Offer applies to products that are on sale page (castlery.com.au/sale). Prices of products may be changed at any time during the promotional period at the sole discretion of Castlery. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

March Free Delivery + 10% off

This promotional offer applies to all visitors of Castlery (www.castlery.com.au). Free delivery and 10% off will be applied automatically at checkout, when order is placed from 1 March 2018 at 00:00am (AEDT) to 2 April 2018 at 23:59pm (AEDT). This promotion can not be used in conjunction with any other offer - including the Welcome 50 newsletter subscription offer. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. All purchases during the promotion period will be subject to the standard Castlery Return Policy. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Autumn Sale: Up to 40% Off

The Warehouse Sale: Up to 40% Off ("Offer") is available for online or in-store purchases from 16 February at 0:00pm (AEDT) until stocks last ("Promotion Period"). Offer valid on in-stock items only and cannot be applied to prior purchases. Offer valid on select items only. This offer cannot be used in conjunction with any other offer unless stated. Offer applies to products that are on sale page (castlery.com.au/sale). Prices of products may be changed at any time during the promotional period at the sole discretion of Castlery. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Free Delivery for SYD and MELB metro

This promotional offer of free delivery applies to all orders on Castlery (www.castlery.com.au) within the designated postcodes for Sydney and Melbourne. The designated postcodes for Sydney: 2000 – 2249 & 2760 – 2770 and for Melbourne: 3000 – 3207. Free shipping will be applied automatically at checkout, when order is placed from 3 April 2018 at 00:00am (AEDT) to 7 May at 23:59pm (AEDT) with no minimum spend is required. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Free Mattress with any Bed Purchase

This promotional offer applies to all Castlery visitors. Customer will receive one (1) free mattress (“Offer”) when they purchase a bed in the same transaction. Discount will be automatically applied to the order at Castlery (www.castlery.com.au) when order is placed from 10 April 2018 at 00:00am (AEDT) to 30 April 2018 at 23:59pm (AEDT). This Offer must be used in a single checkout process. Offer applies only to mattresses in stock. The free mattress is non-transferable and there are no cash alternatives. Unless otherwise stated, the Offer is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. Castlery reserves the right to verify the validity of the Offer and may at its sole discretion cancel orders or refuse to fulfil orders. In the event that you change or cancel your order during the Offer Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Offer. In the event that you change or cancel your order after the Offer Period, the Offer given to you under this Offer will be voided. All purchases during the Offer period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Dining Room Flash Sale: Up to 40% Off

The Dining Room Flash Sale: Up to 40% Off ("Offer") is available for online or in-store purchases from 24 April 2018 at 0:00am (AEDT) to 7 May 2018 at 23:59pm (AEDT) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

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Castlery

Castlery was founded with one ambition - to reinvent how furniture retail works. We design and produce furniture with great aesthetics at a competitive price point, without compromising on quality. By cutting out the middleman and keeping our inventory lean we can keep our costs down and extend the savings to you.