Promotion Terms and Conditions

Terms and conditions for all current special offers and promotions are published on this page. All start/end times published are at the local Sydney Time (AEDT).

Promotional Codes

Promotional Codes are only applicable to the cost of products and are not applicable on shipping costs unless explicitly specified. Promotional codes are valid for customers of www.castlery.com.au. Promotional codes cannot be combined with other promotions or promotional codes unless stated. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. Your purchase and delivery are subject to Castlery’s standard Terms & Conditions. Additional conditions of use may apply and will be communicated by Castlery.

$50 Off first-time subscribers

This offer is valid for first-time email subscribers only. A $50 discount will be applied to your next order placed at Castlery (www.castlery.com.au), where the correct promotional code is entered at checkout and where the minimum order value is $500. This offer does not apply to separate orders whose cumulative value is $500 or more. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This offer is single use only and must be used in a single checkout process. The offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Free Mattress with any Bed Purchase

This promotional offer applies to all Castlery visitors. Customer will receive one (1) free mattress (“Offer”) when they purchase a bed in the same transaction. Discount will be automatically applied to the order at Castlery (www.castlery.com.au) when order is placed from 10 April 2018 at 00:00am (AEDT) until stocks run out. This Offer must be used in a single checkout process. Offer applies only to mattresses in stock. The free mattress is non-transferable and there are no cash alternatives. Unless otherwise stated, the Offer is not available in conjunction with any other offers, discount codes, credit vouchers, display items or clearance items. Castlery reserves the right to verify the validity of the Offer and may at its sole discretion cancel orders or refuse to fulfil orders. In the event that you change or cancel your order during the Offer Period, Castlery further reserves the right to recover or change the whole or any part of the Offer given to you under this Offer. In the event that you change or cancel your order after the Offer Period, the Offer given to you under this Offer will be voided. All purchases during the Offer period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Seb Collection Sale: 10% Off

The Seb Collection Sale: 10% Off ("Offer") is available for online or in-store purchases from 23 May at 0:00pm (AEDT) until 4 June at 11:59pm (AEDT) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. This offer cannot be used in conjunction with any other offer unless stated. Offer applies to products that are in the Seb Collection (castlery.com.au/collections/seb-collection). Prices of products may be changed at any time during the promotional period at the sole discretion of Castlery. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Mid Year Sale: Spend More, Save More and Free Shipping Storewide.

Mid Year Sale ("The Promotion") is available for online or in-store purchases, from 00:00 (AEDT) 5 June until 23:59 (AEDT) 2 July 2018 ("Promotion Period"). The Promotion is not applicable to past purchases. The $100, $250, $500 or $1000 rebate (“Offer”) will be redeemed automatically at a single check out, where the minimum spend amount is reached (“Spend Amount”).

The Spend Amount brackets are as follows (“Spend Tier”):

  • Tier 1: spend between $1,000 and $1,999.99 and receive a discount of $100 off
  • Tier 2: spend between $2,000 and $3,499.99 and receive a discount of $250 off
  • Tier 3: spend between $3,500 and $4,999.99 and receive a discount of $500 off
  • Tier 4: spend over $5,000 and receive a discount of $1,000 off.

Unless otherwise stated, the promotion is not available in conjunction with any other coupon codes, display items or clearance items. New newsletter subscriber $50 coupon can not be used in conjunction with this offer. The promotion can be used in conjunction with discounted products. Free shipping is provided on all orders. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you.

2018 Collection Launch – 10% Off New Arrivals

The 2018 Collection Launch – 10% Off New Arrivals promotion ("The Promotion") is available for online or in-store purchases, from 00:00 (AEST) 17 July 2018 until 11:59pm (AEST) 6 August 2018 ("Promotion Period"), where the correct promotional code “NEW2018” is entered at checkout. The Promotion applies to all new arrival items. The Promotion is not applicable to past purchases. The Promotion is non-transferrable, not redeemable for cash. The Promotion may not be used in conjunction with any other coupons, discounts, or promotions. The Promotion may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Free Delivery Storewide

This promotional offer applies to all visitors of Castlery (www.castlery.com.au). Free delivery will be applied automatically at checkout, when order is placed from 17 July 2018 at 00:00am (AEST) to 13 November 2018 at 23:59pm (AEDT) and no minimum spend required. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Visit the Studio & Win!

Visit the Studio & Win ("Competition") is run by Castlery Pty Ltd (Australian Company Number (ACN) 27615061679) . The competition commences 10:00 (AEST) 28 July 2018 and closes at 17:00 (AEST) 29 July 2018 (“Competition Period”). Entry is open to Australian residents over the age of 18 who are not employed by Castlery.

To be eligible for the $500 voucher prize, customer must spend a minimum of $500 at the Castlery Studio in Alexandria during the Competition Period. To be eligible for the $200 voucher prize, customer must visit the Castlery Studio during the Competition Period and consent to be signed up to the Castlery emailing list. A customer who visits the showroom and spends above $500 is eligible for both voucher prizes. All eligible entries will be entered into a random computerised draw which will be conducted by Castlery on 1 August. Winner will be contacted via email within 48 hours of the draw.

Voucher prize is not transferable, exchangeable or redeemable for cash and is valid until 31 December 2018. Voucher prize cannot be redeemed for display pieces. Voucher prize can not be used on existing orders. Voucher prize must be used in one transaction. Once voucher prize has been redeemed, items ordered will not be returned, and change or order cancellation requests will not be accepted. Voucher prize cannot be used in conjunction with other vouchers or promotions unless otherwise stated. Castlery reserves the right to amend the terms & conditions at any time without notice.

Sleep In Style: Up to 20% Off Bedroom Items

The Sleep In Style: Up to 20% Off Bedroom Items ("Offer") is available for online or in-store purchases from 07 August 2018 at 0:00am (AEST) to 20 August 2018 at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Customer Experience Offer

A $10 discount will be applied to your next order placed at Castlery (www.castlery.com.au), where the correct promotional code is entered at checkout and where the minimum order value is $200. This offer does not apply to separate orders whose cumulative value is $200 or more. This offer cannot be used in conjunction with any other offer unless stated. This offer is non-transferable. This offer is single use only and must be used in a single checkout process. The offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Rug Flash Sale

The Flash Sale: Rugs 10% Off ("Offer") is available for online or in-store purchases, from 00:00 (AEST) 10 August 2018 until 23:59 (AEST) 13 August 2018 ("Promotion Period"), where the correct promotional code is entered at checkout. The Offer applies to all rugs. The Offer is not applicable to past purchases. The Offer is non-transferrable, not redeemable for cash. The Offer may not be used in conjunction with any other coupons, discounts, or promotions. The Offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Offer and may at its sole discretion cancel orders or refuse to fulfil orders where the Offer has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Chadstone Sale: 15% Off Chadstone Collection

The Chadstone Sale: 15% Off Chadstone Collection ("Offer") is available for online or in-store purchases from 18 August 2018 at 0:00am (AEST) to 3 September at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Velvet Sale: 15% Off Velvet Collection

The Velvet Sale: 15% Off Velvet Collection ("Offer") is available for online or in-store purchases from 18 August 2018 at 0:00am (AEST) to 10 September at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Father’s Day Sale: $100 Off Every $1,000 Spent.

Father’s Day Sale ("The Offer") is available for online or in-store purchases, from 00:00 (AEST) 31 August until 23:59 (AEST) 3 September 2018 ("Promotion Period"). The Offer is not applicable to past purchases. The Offer gives $100 off for every $1,000 spent in a single transaction. Shipping costs are not included in the amount spent needed to qualify for a rebate. Unless otherwise stated, the Offer is not available in conjunction with any other coupon codes, display items or clearance items. The Offer can be used in conjunction with discounted products. Free shipping is provided on all orders. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you.

Alba Sale: 15% Off Alba Collection

The Alba Sale: 15% Off Alba Collection ("Offer") is available for online or in-store purchases from 4 September 2018 at 0:00am (AEST) to 24 September at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Bestseller Sale: Up to 20% Off Bestselling Items

The Bestseller Sale: Up to 20% Off Bestselling Items ("Offer") is available for online or in-store purchases from 7 September 2018 at 0:00am (AEST) to 10 October at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Chelsea Sale: 15% Off Chelsea Collection

The Chelsea Sale: 15% Off Chelsea Collection ("Offer") is available for online or in-store purchases from 25 September 2018 at 0:00am (AEST) to 8 October at 23:59 (AEST) ("Promotion Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Review Castlery

Review Castlery & Be Rewarded ("The Offer") is available for online or in-store purchases, from 00:00 (AEST) 1 September 2018 until 23:59 (AEST) 31 December 2019 ("Promotion Period"). The Offer gives a $50 voucher when a customer leaves a review (positive or negative) on productreview.com.au. The customer must send proof of review to help.au@castlery.com to claim the $50 voucher. This Offer cannot be used in conjunction with any other Offer unless stated. This Offer is non-transferable. This Offer is single use only and must be used in a single checkout process. The voucher is valid for 3 months after issuing. The Offer is not applicable to shipping costs. Castlery reserves the right to verify the validity of the promotional discount code and may at its sole discretion cancel orders or refuse to fulfil orders where the discount code has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

It's Lit: 10% off any 2 or more lights

The 10% off any 2 or more lights / It’s Lit (“The Offer”) is available for online or in-store purchases, from 00:00 (AEST) 2 October 2018 until 23:59pm (AEST) 10 October 2018 ("Promotion Period"). This Offer applies to the following categories: Table Lamps, Floor Lamps and Pendant Lights (products at castlery.com.au/lighting-sale), where the correct promotional code (“ITSLIT”) is entered at checkout. The Promotion is not applicable to past purchases. The Promotion is non-transferable and non-exchangeable for cash or credits. Unless otherwise stated, the promotion is not available in conjunction with any other promo codes. The Offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. Castlery reserves the right to verify the validity of the Promotion and may at its sole discretion cancel orders or refuse to fulfil orders where the Promotion has been used by a non-qualifying member. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

Anniversary Sale: Spend More, Save More and Free Shipping Storewide.

Anniversary Sale ("The Offer") is available for online or in-store purchases, from 00:00 (AEDT) 11 October until 23:59 (AEDT) 12 November 2018 ("Promotion Period"). The Offer is not applicable to past purchases. The $100, $250, $500 or $900 rebate (“Offer”) will be redeemed automatically at a single check out, where the minimum spend amount is reached (“Spend Amount”).

The Spend Amount brackets are as follows (“Spend Tier”):

  • Tier 1: spend between $1,000 and $1,999.99 and receive a discount of $100 off
  • Tier 2: spend between $2,000 and $3,499.99 and receive a discount of $250 off
  • Tier 3: spend between $3,500 and $4,999.99 and receive a discount of $500 off
  • Tier 4: spend over $5,000 and receive a discount of $900 off.

Unless otherwise stated, the Offer is not available in conjunction with any other coupon codes, display items or clearance items. New newsletter subscriber $50 coupon can not be used in conjunction with this offer. The Offer can be used in conjunction with discounted products. Free shipping is provided on all orders. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you.

Delivery Before Christmas

Delivery Before Christmas is available for online or in-store purchases from 01 November 2018 at 06:00 (AEDT) to 10 December 2018 at 23:59 (AEDT). Delivery Before Christmas orders are expected to be delivered to your house by December 24 2018. The offer applies to products that are on Delivery Before Christmas page (castlery.com.au/christmas-delivery). This offer may be used in conjunction with any other coupons, discounts, offers, or promotions. The delivery dates are guidelines and not guarantees of Delivery Before Christmas. Please note that external factors to castlery.com.au such as poor weather or disruptions in our supply network may cause delays to your order. Courier holiday restrictions may apply to all Delivery Before Christmas orders placed on castlery.com.au. For further questions about delivery, contact Castlery support at 1800 000 868. Refusal of a delivery date may also result in your order being delayed until after Christmas. Castlery reserves the right to cut the offer period short at its sole discretion and to verify the validity of the offer and may at its sole discretion cancel orders or refuse to fulfil orders. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

FLASH SALE: Extra 5% Off Storewide

The FLASH SALE: Extra 5% Off Storewide ("Offer") is available for online or in-store purchases from 13 November 2018 at 0:00am (AEDT) to 13 November at 23:59 (AEDT) ("Offer Period"). Offer cannot be applied to prior purchases. Offer can be used in addition to discounts on products. Offer may not be combined with any other coupons unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Christmas Sale: Up to 20%

The Christmas Sale: Up to 20% Off ("Offer") is available for online or in-store purchases from 13 November 2018 at 0:00am (AEDT) to 24 December at 23:59 (AEDT) ("Offer Period"). Offer cannot be applied to prior purchases. Offer valid on select items only. Offer may not be combined with any other coupons, discounts, offers, or promotions, unless otherwise stated. This offer may be withdrawn or extended at any time during the promotional period at the sole discretion of Castlery. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery's standard Terms & Conditions.

Free Delivery for SYD and MELB metro

This promotional offer of free delivery applies to all orders on Castlery (www.castlery.com.au) within the designated postcodes for Sydney and Melbourne. Designated postcodes are:

Sydney Metro:

2000, 2006, 2007, 2008, 2009, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2055, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2125, 2126, 2127, 2128, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234, 2250, 2251, 2256, 2257, 2260, 2508, 2515, 2555, 2556, 2557, 2558, 2559, 2560, 2563, 2564, 2565, 2566, 2567, 2568, 2570, 2745, 2747, 2748, 2749, 2750, 2753, 2754, 2756, 2759, 2760, 2761, 2762, 2763, 2765, 2766, 2767, 2768, 2769, 2770, 2773, 2775.

Melbourne Metro:

3000, 3002, 3003, 3004, 3006, 3008, 3010, 3011, 3012, 3013, 3015, 3016, 3018, 3019, 3020, 3021, 3022, 3023, 3024, 3025, 3026, 3027, 3028, 3029, 3030, 3031, 3032, 3033, 3034, 3036, 3037, 3038, 3039, 3040, 3041, 3042, 3043, 3044, 3045, 3046, 3047, 3048, 3049, 3050, 3051, 3052, 3053, 3054, 3055, 3056, 3057, 3058, 3059, 3060, 3061, 3062, 3063, 3064, 3065, 3066, 3067, 3068, 3070, 3071, 3072, 3073, 3074, 3075, 3076, 3078, 3079, 3081, 3082, 3083, 3084, 3085, 3086, 3087, 3088, 3089, 3090, 3091, 3093, 3094, 3095, 3096, 3097, 3099, 3101, 3102, 3103, 3104, 3105, 3106, 3107, 3108, 3109, 3111, 3113, 3114, 3115, 3116, 3121, 3122, 3123, 3124, 3125, 3126, 3127, 3128, 3129, 3130, 3131, 3132, 3133, 3134, 3135, 3136, 3137, 3138, 3139, 3140, 3141, 3142, 3143, 3144, 3145, 3146, 3147, 3148, 3149, 3150, 3151, 3152, 3153, 3154, 3155, 3156, 3158, 3159, 3160, 3161, 3162, 3163, 3165, 3166, 3167, 3168, 3169, 3170, 3171, 3172, 3173, 3174, 3175, 3177, 3178, 3179, 3180, 3181, 3182, 3183, 3184, 3185, 3186, 3187, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3195, 3196, 3197, 3198, 3199, 3200, 3201, 3202, 3204, 3205, 3206, 3207, 3211, 3335, 3337, 3338, 3340, 3427, 3428, 3429, 3430, 3431, 3432, 3437, 3750, 3751, 3752, 3753, 3754, 3755, 3756, 3757, 3758, 3759, 3760, 3763, 3765, 3766, 3767, 3770, 3775, 3781, 3782, 3786, 3787, 3788, 3789, 3791, 3792, 3793, 3795, 3796, 3802, 3803, 3804, 3805, 3806, 3807, 3808, 3809.

Free shipping will be applied automatically at checkout, when order is placed from 12 November 2018 at 00:00am (AEDT) to 24 December at 23:59pm (AEDT) with no minimum spend is required. If you purchase an item with free shipping applied and return it because you have changed your mind, we will deduct the actual cost that we incur for shipping that item to you. All purchases during the promotion period will be subject to the standard Castlery Return Policy. All purchases and deliveries are subject to Castlery’s standard Terms & Conditions.

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Castlery

Castlery was founded with one ambition - to reinvent how furniture retail works. We design and produce furniture with great aesthetics at a competitive price point, without compromising on quality. By cutting out the middleman and keeping our inventory lean we can keep our costs down and extend the savings to you.